AI implementation support
THE CHALLENGE
An insurance company had developed and successfully tested an AI solution within a first pilot. Goal was to move the pilot into the adoption and embedding phase — combining large-scale user adoption, process improvement, and the build-out of a business change team that can sustain the new way of working.
THE TEAM
The Emery consultant (ex-Monitor Deloitte), experienced in implementation, culture change and program management, takes transformation programs from design to embedded adoption.
THE RESULTS
A proven AI use case, an AI strategy for the organisation, and an AI policy to guide its use.